Terms and Conditions
Last updated: September 1, 2024
Welcome to Stricklen Solutions! By using our website and purchasing software from Stricklen Solutions, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Stricklen Solutions's relationship with you in relation to this website.
1. Definitions
"We", "Our", and "Us" refers to Stricklen Solutions, the owner of the website. "You" refers to the user or viewer of our website.
2. Acceptance of Terms
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or purchase any software from it.
3. License to Use
Upon purchasing our software, you are granted a non-exclusive, non-transferable license to use the software in accordance with the terms and conditions set forth. The software is licensed, not sold, and remains the property of Stricklen Solutions.
4. Software Usage
- You may use the software on a single device unless otherwise stated.
- Unauthorized copying, distribution, or modification of the software is strictly prohibited.
- The software may not be used for illegal purposes.
5. Payment and Refund Policy
All payments are processed securely. By completing a purchase, you agree to provide accurate payment information. We offer a 30-day refund policy, allowing you to request a refund within 30 days of the purchase date if you are not satisfied with the software.
Refunds will not be provided after 30 days from the date of purchase. Once a refund is issued, your license to use the software will be revoked.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages that arise out of the use or inability to use the software. In no event shall our liability exceed the purchase price of the software.
7. Warranties
We provide the software "as is" without any warranties or guarantees, whether expressed or implied, including but not limited to fitness for a particular purpose.
8. Intellectual Property
All content, software, and materials on this website, including the software you purchase, are protected by copyright and other intellectual property laws. You are prohibited from using any content or software without our prior written consent.
9. Termination
We reserve the right to terminate or suspend access to our website or the software at any time, without prior notice or liability, for any reason whatsoever.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Texas, and you submit to the exclusive jurisdiction of the courts located in Texas for the resolution of any disputes.
11. Changes to Terms
We may update these terms from time to time. Any changes will be posted on this page, and it is your responsibility to review the terms periodically.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us.
Effective Date: September 1, 2024
Privacy Policy
Last updated: September 1, 2024
1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] or purchase any Excel add-ins from our platform.
2. Information We Collect
We may collect personal information such as:
- Name
- Email Address
- Payment Information (collected via third-party payment processors)
- IP Address
- Usage Data (related to the add-ins)
3. How We Use Your Information
We may use the information collected from you for the following purposes:
- To process and fulfill your orders
- To communicate with you about updates, support, and services
- To improve our website and add-ins based on user behavior
- To comply with legal requirements
4. How We Protect Your Information
We implement security measures designed to protect your personal information. However, please note that no system is entirely foolproof. We cannot guarantee complete security of your data transmitted over the internet.
5. Sharing Your Information
We do not sell or trade your personal information. However, we may share data with trusted third parties to:
- Process payments (e.g., PayPal, Stripe)
- Provide technical support
- Comply with legal requirements
6. Cookies and Tracking Technologies
Our site may use cookies and other tracking technologies to enhance your experience and collect data regarding site usage and performance. You can modify your browser settings to refuse cookies, but this may limit some features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access, update, or delete your personal information
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@stricklensolutions.com.
Refund Policy
Last updated: September 1, 2024
1. Overview
We want you to be completely satisfied with your purchase of our Excel add-ins. If for any reason you are not satisfied, we offer a full refund within 30 days of your purchase.
2. Eligibility for Refund
To be eligible for a refund, the request must be made within 30 days from the date of purchase. After 30 days, we will not be able to offer a refund.
3. Process for Refund
If you wish to request a refund, please contact us at info@stricklensolutions.com with your order details. Once your request is approved, the full purchase price will be refunded to your original payment method within 5-10 business days.
4. License Deactivation
Upon issuing the refund, the software license associated with your purchase will be deactivated. This means that any Excel add-ins linked to that license will no longer function on your device.
5. Contact Us
If you have any questions regarding our refund policy or the refund process, please contact us at info@stricklensolutions.com.
